Friday, June 29, 2007 AD Sometimes Small Mercies Are Big Ones Just did some "phone errands" and all three calls went smooooothly. The first one was to my insurance company, where I finally reached the one competent representative on the staff after six months of arguing over an unpaid claim. She found the problem and the provider should be paid within 10 days. The second call was to the provider, who had no problem putting a 15-day extension on my account. The third call was to a retailer, who graciously agreed to take a return even though it was more than 30 days past the purchase date. When these sorts of calls go bad, I tend to go bad, too -- succumbing to tears and tantrums in my frustration over incompetence (both others' and my own). So while these are truly tiny trifles, to have been spared the temptation to lose my temper is a tremendous blessing!
Update, 4:30 p.m. -- Number 4: Got a credit card late fee reversed, and, more importantly, without any ruffled feathers. God is so kind to me! Posted by Valerie (Kyriosity) at 6/29/2007 02:01:00 PM
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